Crystal Computer Support, Inc.

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Crystal Computer Support, Inc.

122 N. Kinney Ave.
Mt. Pleasant, MI 48858
Phone: 989.773.9002
Fax: 989.772-1488

Diagnostics & Repair

Does your computer run slowly or shut off sporadically? Is there a virus or other software corruption affecting your operating system? Crystal Computer Support, Inc. can help. Our in-house technicians have 22 years of experience diagnosing and repairing desktops, laptops and laser printers. Simply drop off your tower, laptop (with AC adapter) or laser printer at our convenient location at 122 N. Kinney Ave., Mt. Pleasant and we'll take it from there!

Service Fees

- Bench Fee: $42.00
This includes a diagnosis and estimate for repair. The Bench Fee is not charged if CCS technicians provide the repairs.

- WipeOut: $63.00
Computer hard drives are often corrupted by viruses, spyware, adware, inadvertent power outages or user error. The WipeOut completely erases all information stored on the hard drive in order to eliminate corruption. CCS technicians then reinstall the operating system and get your computer up and running. This package is a great value for those who can backup and restore their own documents and software. Please note - the WipeOut is only available for working computers. Includes:

o Format hard drive
o Reinstall operating system
o Offer additional recommendations

- Ultimate WipeOut: $126.00
For those who prefer their data professional backed-up, the Ultimate WipeOut saves and reinstalls My Documents, My Pictures, My Music, Favorites and any other files you specify. CCS technicians then reformat the hard drive to eradicate corruption, reinstall the operating system and restore your data. This package is a good choice for those who have important documents stored on the hard drive, but don't have the time or know-how to save them. Includes:

o Backup data
o Format hard drive
o Reinstall operating system
o Restore data
o Offer additional recommendations

- OverHaul: $126.00
Many new computers today come pre-loaded with lots of software and applications. Unfortunately, these “freebies” use up precious hard drive space which usually results in sluggish performance. An OverHaul provides complete system configuration and optimization so your computer operates at its fullest capacity. CCS technicians disable unnecessary background applications, remove trash and old internet files, and defrag the hard drive for maximum efficiency & performance. We then reinstall the operating system including all updates, hardware drivers and original operating system software such as Norton Antivirus and Microsoft Office.

Those who want the best performance possible from their computers can benefit from an OverHaul today. Includes:

o Format hard drive
o Reinstall operating system
o Reinstall any software you provide (excluding games, IM's)
o Defrag hard drive
o Remove unnecessary programs
o Optimize system
o Install Microsoft and AntiVirus updates
o Offer additional recommendations

- Ultimate OverHaul: $168.00
Our premiere service features a complete OverHaul plus the full backup and restoration of your data. CCS technicians save My Documents, My Pictures, My Music, Favorites and any other data you specify before optimizing your computer so it performs at maximum efficiency. Anyone who wants worry-free service that results in great computer performance will love our Ultimate OverHaul. Includes:

o Backup data
o Format hard drive
o Reinstall operating system
o Restore data
o Reinstall any software you provide (excluding games, IM's)
o Defrag hard drive
o Remove unnecessary programs
o Optimize system
o Install Microsoft and AntiVirus updates
o Offer additional recommendations

Other Services

- Upgrades
Want more memory, a bigger hard drive or a faster processor? Our technicians use the best parts around to ensure the continued functionality of your computer.

- Non-Functioning Computer
Do you have a computer that just doesn't work? Whether it has problems with the power supply, video card, motherboard or memory, CCS technicians will get to the bottom of the issue so your computer is up and running again.

- Lightening Damage
There's no question that lightening can wreck havoc on your computer, oftentimes knocking out a modem, network card or power supply. We will quickly diagnose and repair the problem, and we can even send the bill to your insurance company.

- Data Recovery
Did fire melt your tower beyond repair, causing all of your documents to disappear forever? Did torrential rain flood your office, sending all your server files into oblivion? All is not lost - a CCS technician may be able to retrieve your data despite the destroyed hardware.

- Laser Printer Repair
If your laser printer is on the fritz, a trained CCS technician has the solution for you. We will diagnose the problem, order new parts and repair your printer so it's as good as new.